Welcome to Otouo!
Introduction
Welcome to Otouo. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how Otouo uses and protects the information that you give us when you use our services.
What data we collect
We may collect the following information:
- Personal identification information (Name, email address, phone number, etc.)
- Appointment details (time, date, participants, etc.)
- Email content from Gmail for scheduling and responding to inquiries
How we collect your data
We collect data directly from you when you:
- Register for an account
- Use or view our website via your browser's cookies
- Link your Gmail account or other similar account to our service for email management functionalities
How we use your data
Otouo uses the data to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
How we store your data
Otouo securely stores your data at and uses state-of-the-art security measures to prevent unauthorized access, disclosure, or destruction of your personal information.
Data sharing and disclosure
Otouo will not share your personal information with any third parties, except as necessary to provide our services or as required by law. We may share your information with:
- Our service providers who perform services on our behalf
- Law enforcement or other government agencies, if required by law
Your data protection rights
Otouo would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Otouo for copies of your personal data.
- The right to rectification – You have the right to request that Otouo correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that Otouo erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Otouo restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Otouo’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Otouo transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Otouo is committed to ensuring the privacy and security of our users' data. We want to assure our users that we do not engage in the following activities:
- Transferring user data to any third parties for any purpose other than providing our services.
- Selling user data to any external entities.
- Using user data to create, train, or improve any machine learning or artificial intelligence models beyond the specific personalized model for the user's appropriate use case or user-facing feature.
Changes to our privacy policy
Otouo keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18/06/2024.
How to contact us
If you have any questions about Otouo’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at:
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Otouo has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
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